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State of local emergency (1)

For up to date information and advice, visit Taranaki Emergency Management

For urgent flooding issues (buildings and infrastructure) phone 06 759 6060 or report a problem online.

For information on disruptions to our sites and facilities please, visit Public Notices.

Whakapā mai

Contact us

You can contact us at any time. Our Contact Centre is open for phone calls 24 hours a day, seven days a week.

Contact us online

Email

enquiries@npdc.govt.nz

By phone

Phone

06 759 6060

Post

Private Bag 2025,
New Plymouth 4340

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Email us
Phone
06 759 6060
Address
84 Liardet Street
Private Bag 2025
New Plymouth 4340
Access
The Civic Centre is wheelchair accessible.
Car parking
There is a limited time car park in front of the Civic Centre and there are metered parks on the street nearby.
Opening hours
  • Mon 16 Sep

    8:00am – 5:00pm

  • Tue 17 Sep

    8:00am – 5:00pm

  • Wed 18 Sep

    8:00am – 5:00pm

  • Thu 19 Sep

    8:00am – 5:00pm

  • Fri 20 Sep

    8:00am – 5:00pm

  • Sat 21 Sep

    Closed

  • Sun 22 Sep

    Closed

Media

For enquiries and interview requests, contact the media desk media.enquiries@npdc.govt.nz.

Contact us

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A woman at the front counter in the Civic Centre

Monday

8:00am – 5:00pm

Tuesday

8:00am – 5:00pm

Wednesday

8:00am – 5:00pm

Thursday

8:00am – 5:00pm

Friday

8:00am – 5:00pm

Saturday

Closed

Sunday

Closed

We love hearing from you and most of the time, our customers are really great with our team.

When you contact us we will treat you with respect and we ask that you do the same.

We’re keen to help and find you answers, but rudeness to our staff won’t be tolerated.

We are people, just like you. So please stop and think before you speak, call or write.

Find out more about our promise to you on the service you can expect from us in our Customer Service Charter.

Service centres

Feedback and complaints

Other NPDC facilities

NP in Your Pocket App

A quick and easy way to report an issue is to use our app, NP In Your Pocket. It's available for Apple and Android devices.

Watch our video to see how it works, and download today.

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