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State of local emergency (1)

For up to date information and advice, visit Taranaki Emergency Management

For urgent flooding issues (buildings and infrastructure) phone 06 759 6060 or report a problem online.

For information on disruptions to our sites and facilities please, visit Public Notices.

Water in New Plymouth comes from Taranaki Maunga. The water treatment plants at New Plymouth, Inglewood and Okato treat water from rivers while Ōākura water comes from an underground aquifer. Once the water is treated it is then piped across the district clean, safe and ready to drink straight from your tap.

Report a problem

If you notice water leaks or problems with your water supply contact us immediately.