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State of local emergency (1)

For up to date information and advice, visit Taranaki Emergency Management

For urgent flooding issues (buildings and infrastructure) phone 06 759 6060 or report a problem online.

For information on disruptions to our sites and facilities please, visit Public Notices.

Ngā aukati wai

Water restrictions

Current water restrictions

Throughout New Plymouth District, the use of sprinklers, irrigation systems and unattended hoses is banned until 31 March. Hand-held hoses may be used on the odds and evens system (at even-numbered houses on even-numbered days and at odd-numbered houses on odd-numbered days).

Be a Wai Warrior and help reduce our water use by making small changes to your daily water habits.

Water saving tips

Different types of water restrictions

We use five levels of water restrictions depending on the time of year and any incidents in the community:

Restriction level
0 Standby: conserve water notices are issued
1 Total ban on the residential use of sprinklers, irrigation systems and unattended hoses. Partial restriction on use of hand-held hoses (using the odds and evens street address system).
2 Total ban on the residential use of sprinklers, irrigation systems, hand held-hoses and water blasters until the restriction is lifted.
3 All customers (residential and commercial) are restricted to essential water use only. This applies to critically low supplies.
4 Crisis: industry liaison.

Note: levels one and two apply to domestic use, e.g. all residential customers, and all non-commercial use at commercial premises (for instance, a business may not use an irrigation system or sprinklers to water grass or flowers that are not for sale). Normal and typical commercial use of water is permitted. All customers are encouraged to reduce water consumption.

Level one water restrictions are in place from 1 January to 31 March every year unless circumstances require the summer restrictions to start earlier.